Hospitality Assistant

  • Support
  • London, United Kingdom

Hospitality Assistant

Job description

We are looking for a Hospitality Assistant who has a passion for delivering the highest

levels of service to clients and employees at Framestore. The ideal candidate will be

friendly, welcoming, confident, professional and approachable with strong interpersonal

skills and excellent customer service skills. They will have previous experience in a high

end hospitality role. Attention to detail will be crucial to ensure consistency and the

effective and timely set up of our client-facing areas, meeting rooms and event spaces.

You will be expected to support the Hospitality & Runner Manager in the day to day

planning and organisation of client meetings, internal and external events. You will work

closely with both them and the runners, overseeing the execution of our hospitality offering.


Job requirements

Essential Skills:
  • Previous experience in a hospitality, client facing role
  • Previous experience in a fast-paced environment
  • Creative, organised and competent with admin based work
  • Passionate about delivering the highest levels of service with a desire to learn and work hard
  • Ability to think on their feet and adapt to ensure last minute requests are executed in a timely and efficient manner
  • Ability to work effectively and have a pro-active approach to tasks
  • Fluent in English
  • Well presented

Desirable Skills:

  • Confident, outgoing, friendly with a can-do attitude
  •  Previous training in food hygiene and/or food service
  • Knowledge of relevant health and safety regulations


Responsibilities:

  • To assist the Hospitality & Runner manager with the day to day running of all client meetings and events

  • Ensure all the suites and meeting rooms on the client floors are set up

  • Create a daily schedule of client meetings and events

  • Ensure all client requests are completed in an efficient and timely manner

  • Manage and keep a record of stock

  • To be the main point of contact for all client visits


Framestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for a career with us.