Systems Administrator

  • Technology
  • Los Angeles, United States

Systems Administrator

Job description

Oscar, Emmy and BAFTA award-winning Visual Effects house Framestore is looking for a talented and focused Systems Administrator to join our Los Angeles Systems team.   If you think you will enjoy working with a local team that has a global presence to support the creation of the best visual effects in Commercials, AR, VR Dark rides, Movies and TV, then Framestore awaits you!

The Systems team is responsible for designing, implementing, maintaining and troubleshooting the technology infrastructure. This includes, but not limited to, storage, networking, workstations, cloud, virtualisation and rendering.   They need to be able to communicate well with the user community and deal with varied issues on a daily basis. These can include OS (Linux, Windows, MacOS), hardware, application deployments, networking, storage, studio setups, remote working etc.

A Systems Administrator is part of the Level 2 team. They are to set an example for the Level 1 team and be their point of escalation if necessary. They are encouraged to propose and work on (and also lead) projects that will advance the technology framework. This includes elements of project management, communication across other departments, the delegation of tasks and coordination of schedules.



Responsibilities:

  • Perform daily duties of maintenance on applications, OS, hardware, monitoring resources and troubleshooting problems.

  • Interact with Artists and Producers as the frontline support of systems infrastructure and applications.

  • Workstation and render farm management, hardware and software relocation, configuration, and support.

  • Manage technical issues and requests using our Jira ticketing systems 

  • Create and support documentation and SOPs on our Confluence Wiki.

  • Be part of the on-call rotation to provide coverage for various projects.

  • Work closely with the Global Systems and development teams to continue the integration of services into our environment.

  • Lead maintenance and automation projects and initiatives.

  • Research and evaluate emerging relevant technologies and services.

Job requirements

Required Skills:

  • Fluency in Windows/Red Hat Linux and/or MacOS-based infrastructure.

  • Storage configuration and management (monitoring, allocating and troubleshooting).

  • Experience with installing and troubleshooting software issues.

  • Familiarity with configuration management and automation tools such as Ansible, Puppet, GIT or similar

  • Knowledge in one or more scripting languages (Powershell, Bash, or Python)

  • Ability to be part of an on-call support rotation and respond after hours when on-call.


Desirable Skills:

  • Hands-on hardware experience; builds, upgrades, repair including Data Center

  • Working knowledge of networking equipment and concepts, including familiarity with OSPF, BGP and 802.1x

  • Knowledge of cloud based solutions around compute, storage and network

  • Experience working with PCoIP technologies such as Teradici and Leostream.

  • Experience with VMWare and/or virtual server environment administration

  • Experience of working with Atlassian products (Jira ,Confluence)

  • Knowledge of Postgres and/or MySQL databases is a plus

  • Knowledge of working with AR & VR HMDs on projects, LBEs or installations is a plus


Personal Attributes:

  • The ability to work well in a team and communicate clearly.

  • Strong self-guided problem solving skills

  • Well organized and diligent at task follow-thru.

  • Excellent interpersonal skills and having a patient manner.

  • Previous experience in a customer-facing role is a plus.

  • Proven ability to work well under pressure and to tight deadlines but know when to escalate.

  • Experience in a creative / production environment is a big plus!



Working at Framestore

Framestore staff have the option to split their work time between home and the office, though some office attendance will be expected for certain team meetings, so the candidate will need to be able to commute into Culver City easily.

Framestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities, and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favorable treatment on any basis when applying for a career with us.